Privacy Policy

          Welcome to the official website of Cgxi Robot Inc. (“Cgxi”) at (hereinafter referred to as “this Website”).  To protect your rights, please carefully read the following content. By submitting your personal data or using this Website, you acknowledge and agree to this Privacy Policy.

1. Scope of the Privacy Protection Policy

1. This Privacy Policy includes the collection, processing, and use of your personal data by this Website in accordance with Taiwan’s “Personal Data Protection Act” and other countries and regions’ related laws and regulations. To provide the services of this Website, you agree that this Website may transmit, collect, process, and use your personal data in countries or regions outside your location in accordance with this Privacy Policy.
2. This Website may contain links to other websites. Clicking on such links may direct you to other websites, but this Privacy Policy does not apply to those websites. You must refer to the privacy policies of the linked websites.

2. Purpose and Categories of Personal Data Collection

          For purposes such as marketing, customer management and service, advertising management, research and analysis, and handling contractual or legal matters, Cgxi may collect the following personal data depending on the nature of the purpose: Name, Company Email, Company Name, Job Title, Company GUI Number, Company Phone Number, Cell Phone Number, LINE ID, Username, Password, E-mail Address, Gender, Address, Post Code, State, City, Country, and website browsing records.

3. Use of Personal Data

1. Cgxi will use your personal data only within the scope authorized by you , within the regions where Cgxi and its foreign affiliates provide servicers , and within the record retention period specified by relevant regulations or contracts ,or necessary for our company to provide services.
2. To provide better services, your personal data may be shared with necessary and trustworthy partners within the scope required for delivering services or participating in activities. Except in the following circumstances, Cgxi will not disclose your identifiable personal data to third parties or use it beyond the stated purposes of collection:

• With your prior consent or authorization.
• Upon lawful request by judicial authorities or government agencies.
• To prevent illegal activities, misconduct, or ensure personal safety.

3. You can provide consent for the processing of your personal data through our marketing email options. We will record your consent and offer a convenient way for you to withdraw it at any time.

4. Rights to Personal Data

1. You have the following rights regarding your personal data. When exercising these rights, you may be required to provide proof of identity or other documentation, and Cgxi may charge necessary fees. If you appoint a representative, you must submit a power of attorney and proof of identity for both parties. Failure to comply with these procedures may result in the rejection of your request due to legal confidentiality obligations.You have the rights to:

• Inquire or request access.
• Request a copy.
• Request supplementation or correction.
• Request the cessation of collection, processing, or use.
• Request deletion.

2. If your personal data is incorrect or incomplete, you may be unable to participate in certain activities or receive specific services.

5. Data Security Protection

1. The servers of this Website are equipped with firewalls, antivirus systems, and other necessary security measures (e.g., encryption technology, regular security testing, and restrictions on unauthorized access) to safeguard your personal data. Only authorized personnel have access to your personal data.
2. Data Breach Notification: In the event of a data breach, the Company will notify regulatory authorities within 72 hours and inform affected data subjects of the breach details and remedial measures.
3. Cross-Border Data Transfer: Your personal data will only be transferred internationally if one of the following conditions is met: completion of a security assessment, execution of a data protection agreement with third parties, certification of third-party compliance with data protection standards, or adherence to other legal requirements.
4. Third-Party Data Sharing: Unless you provide explicit consent or as required by law, we will not share your personal data with third parties. Situations in which data may be shared include:

• Your explicit consent.
• Compliance with legal obligations or requests from government agencies.
• Prevention of fraud or ensuring website security.

6. Cookies

1. This Website uses cookies to enhance your user experience. Non-essential cookies (e.g., for analytics and marketing purposes) will only be used with your prior consent. When you first visit the Website, a cookie preference pop-up will be displayed, allowing you to select the types of cookies you agree to. You may change your cookie preferences at any time through your browser settings.
2. If you choose not to accept cookies, you can disable or restrict this feature through your browser settings. However, this may result in certain functionalities of the Website not

7. Amendments to the Privacy Policy

1. Cgxi reserves the right to revise this Privacy Policy at any time in response to legal or technological changes. Updated versions of the Privacy Policy will be published on the Website without individual notifications. You can review the revised content on the Website at any time.
2. In the event of significant changes (e.g., changes to the purpose of data processing), we will notify you via email or other means and provide you with the option to continue using our services.

8. EU GDPR Compliance

1. We do not process special categories of personal data (e.g., health, biometric, or racial data). If such processing is required in the future, we will obtain your explicit consent in accordance with GDPR requirements.
2. We process your personal data only under the lawful bases outlined in the GDPR, including:

• Your explicit consent (e.g., consenting to receive marketing communications).
• Necessity for contractual performance (e.g., product sales or after-sales services).
• Compliance with legal obligations (e.g., meeting legal and regulatory requirements).
• Legitimate interests (e.g., improving user experience, fraud prevention, ensuring network and information security, analyzing website traffic patterns to enhance service efficiency).

3. If you qualify to exercise your rights under GDPR, you may contact us using the details provided at the end of this policy.Your rights include:

• Right of access: For example, requesting a copy of your stored personal data.
• Right to rectification: For example, correcting an incorrect phone number in your account information.
• Right to erasure: For example, deleting personal data related to a canceled subscription service.
• Right to restrict processing: For example, suspending the processing of personal data for marketing purposes when objecting.
• Right to data portability: For example, requesting your personal data in a structured, commonly used, and machine-readable format for transfer to another platform.
• Right to object: For example, objecting to receiving marketing emails from us.
• Right not to be subject to automated decision-making: We do not use your personal data for automated decision-making or profiling. If this changes, we will notify you in advance and obtain your explicit consent.

9. CCPA and ADPPA Compliance

1. We do not sell your personal data to third parties.
2. If you qualify to exercise your rights under the CCPA and ADPPA, you may contact us using the details provided at the end of this policy:

• Right to access: You may request a copy of your personal data.
• Right to deletion: You may request the deletion of your personal data.
• Right to non-discrimination: You will not be subjected to discrimination for exercising your rights.

10. China PIPL Compliance

1. We do not collect your sensitive personal information (e.g., biometric data, religious beliefs, medical and health data, financial information, location tracking, or information about minors).
2. If you qualify to exercise your data subject rights under China regulations (including the right to data portability, deletion, withdrawal, access, or objection), please contact us using the details provided at the end of this policy.

Contact Information

          If you have any questions regarding this Privacy Policy or your personal data, please contact us via email at [dpo@tm-robot.com] or by mail at [5F, No. 58-2, Huaya 2nd Rd., Guishan District, Taoyuan City, Taiwan].